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Need help? You're in the right place.
Quick guides to get you up and running with Arqor SiteRecord.
🚀
Getting Started
How do I log in?
What's the setup wizard?
How do I set up my company profile?
📸
Taking & Managing Photos
How do I take a photo?
What information is captured with each photo?
How do I tag a photo?
How do I pin a photo to a floor plan?
Can I edit or delete a photo?
🏗️
Managing Jobs
How do I create a job?
How do I upload floor plans?
What is Part L tracking?
👥
Team & Trade Access
How do I add a team member?
What are the different roles?
How do trades upload photos without an account?
How do I generate a QR code?
What if the QR code gets lost or damaged?
📋
Sharing & Reports
How do I share a job report with my inspector?
Can I protect the share link with a PIN?
How do I download a PDF report?
💳
Billing & Account
How does the free trial work?
How do I manage my subscription?
What happens if I cancel?
What's the Founder tier?
I'm a grandfather user — what does that mean?
🔧
Troubleshooting
I didn't receive my login email
The magic link didn't work
My photos aren't uploading
The app looks wrong on my phone
GPS location seems wrong on my photos
I can't see my team member's photos
📞
Contact & Feedback
How do I send feedback?
How do I contact support?
I found a bug!